Privacy Policy

Effective Date: 13/02/2026

At CDI Health, we are committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or place an order.

1. Accountability

CDI Health is responsible for personal information under its control. We regularly review our internal policies and safeguards to ensure that personal information remains protected and handled appropriately.

2. Information We Collect

To create an account, process orders, and provide customer support, we may collect personal information including:

Name
Billing and shipping address
Email address
Telephone number
Payment details

We may also collect certain technical information automatically, such as:

IP address
Browser type
Device information
Referring and exit pages
Date and time of visits

This information helps us improve site functionality, security, and overall user experience.

3. Cookies and Website Technologies

CDI Health uses cookies and similar technologies to:

Enable shopping cart functionality
Remember user preferences
Analyse website performance and usage trends

You can control cookie settings through your browser. Disabling cookies may limit certain features of the site.

4. How We Use Your Information

Personal information is used to:

Process and fulfil orders
Provide customer support
Process payments securely
Communicate order updates
Improve website performance and services

We do not sell personal information to third parties.

5. Disclosure of Information

We may share information with trusted service providers such as:

Payment processors
Shipping carriers
Technical and hosting providers

These partners are authorised to use personal information only as necessary to provide services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

6. Consent

By using the website and placing an order, you consent to the collection and use of your information as outlined in this Privacy Policy.

In exceptional circumstances, we may collect, use, or disclose personal information without consent where permitted or required by law.

7. Data Retention

CDI Health retains personal information only as long as necessary to:

Fulfil the purposes outlined above
Comply with legal obligations
Resolve disputes
Enforce agreements

8. Accuracy of Information

We take reasonable steps to ensure that personal information is accurate and up to date.
Customers are encouraged to notify us of any changes to their information.

9. Security Safeguards

We use industry-standard safeguards to protect personal information against loss, misuse, unauthorised access, disclosure, or alteration.
Sensitive information, such as payment details, is encrypted during transmission using secure technologies.

While we take reasonable precautions, no method of internet transmission or electronic storage is completely secure.

10. Access and Updates

You may request access to your personal information or request corrections by contacting us.
If you wish to close your account or request removal of your information, please contact us using the details below.

11. Third-Party Links and Social Media

Our website may contain links to third-party websites or social media features.
We are not responsible for the privacy practices of those external websites.
We encourage you to review their privacy policies separately.

12. Changes to This Policy

CDI Health may update this Privacy Policy periodically.
If significant changes are made, we will provide notice on the website.
We encourage you to review this page regularly.

Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact:

CDI Health
Architektų G. 56-101, Vilnius, Lithuania
Email: info@cdihealth.net
Phone: +1 855 629 2037